🌟 KidsReward
Common questions:
-
My photos disappeared after reinstalling the app.
Photos are stored only on your device, not backed up, so
reinstalling (or switching phones) starts them fresh. Everything
else — kids, stamps, rewards, wallet history — restores
automatically from iCloud if it was turned on.
-
How does the interest rate work?
You set a yearly interest rate per kid in the wallet's Settings.
It's paid out once a year, on the date you choose, based on how
much sat in the bank and for how long — the app shows a running
"earned so far" estimate in between payouts.
-
Can I get my data off the app, or delete it?
Yes — delete individual kids, rewards, or transactions any time
from within the app, or remove everything by deleting the app
itself (see the Privacy Policy
for details).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.
🌱 Sprout
Common questions:
-
My kid's practice history disappeared after reinstalling the app.
All progress — profiles, streaks, and the practice calendar — is
stored only on that device, with no backup, so reinstalling (or
switching devices) starts fresh.
-
How do I change which notes my kid practices?
Open the kid's card on the dashboard, tap the ⚙️ icon, then
Practice Range to set the note range, clef(s), and whether
sharps/flats are included.
-
Can I get my data off the app, or delete it?
Yes — delete a kid's profile any time from within the app, or
remove everything by deleting the app itself (see the
Privacy Policy for details).
Didn't find your answer? Email
janice88888888@gmail.com
and we'll get back to you.